Page 1 of 3
Ofsted will use the personal data you give us to handle your complaint. This includes sharing information from your complaint with:
Other Ofsted teams and/or external agencies may see information from your complaint if necessary.
For more about how we use personal data, and our data retention policy, see Contacting or working with Ofsted: privacy notice.
We aim to carry out all our work to a high standard but recognise that, occasionally, concerns may arise about our actions or the conduct of our staff. Please read complaints about Ofsted for more information.
If you are unhappy with how your complaint about Ofsted has been handled, you can request an internal review – please see our complaints policy. You must submit this form within 15 working days of the response to your original complaint.
An internal review will make a final decision on whether your complaint was handled fairly and properly.
We will respect confidentiality as far as possible. However, we will reveal your identity to whoever is being complained about if this is necessary for us to investigate and respond fully and fairly to your concerns.
Ofsted will use the data you submit to handle your complaint. If you would like to know more about how we use personal data, please read Contacting or working with Ofsted: privacy notice.