Ofsted will use the personal data you give us to handle your complaint. This includes sharing information from your complaint with:
- Ofsted staff and contractors involved in the investigating or handling of your complaint
- other Ofsted teams, such as legal advisors, where this is required and/or appropriate
- other public authorities such as your local authority children’s services, if there are safeguarding concerns as explained in Ofsted’s safeguarding policy
- the school you have complained about, if you have provided consent for Ofsted to do so.
Ofsted will keep information from your complaint until at least the school’s next inspection.
For more about how we use personal data, please see Contacting or working with Ofsted: privacy notice.
Ofsted has limited legal powers to consider complaints about schools. Please read Complain about a school to see what complaints we can deal with.
Please provide an email or postal address so that we can respond to your concerns. We don't normally pass on your name to the school unless you explicitly give us your permission for us to do so.
Declaration
1) Ofsted will share information received with the local authority if there are safeguarding concerns as explained in Ofsted’s safeguarding policy.
2) Ofsted will share the information with Ofsted staff and contractors involved in investigating or handling your complaint.
3) In order to consider your complaint, Ofsted may need to contact the school/provider. Ofsted will try to anonymise the information you provide as a summary of your concerns. However, a school/provider may work out who the information comes from and Ofsted cannot prevent this.
4) Ofsted may share information received with partner agencies, including the Department for Education, the Education and Skills Funding Agency, local authorities and the police.
If you consent to point 3 and/or point 4 above, please tick the box/boxes below.
By signing below, you confirm your understanding of all four points above and your consent to points 3 and 4 as indicated by the tick boxes.
Ofsted will use the data you submit to handle your complaint. If you would like to know more about how we use personal data, please read Ofsted’s schools privacy notice.
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